Introduction of Business Communication and the Importance of Business Communication

Communication is about passing messages between people and organizations. Messages between a sender and a receiver take place using a medium such as phone and email. Communication is extremely important in the business world. People needs to communication with each other to discuss or understand anything that is related to their business. There are different types of communication in the business world, verbal communication used to talk and non-verbal communication is using some tools or devices to communicate, such as report, company memo, action and fax. Ineffective communication is a big obstacle in the business productivity. 

 International Companies will always go around the world make contract with other companies. 

 People get confused when too many people talks at the same time. 

 Listen and speak is the most important rule in business world. 

 The most common communication tools we use in our society. 

 To become successful, good communication is very important. 

With sufficient effort, ineffective communication can be turned into another way. The company should formulate a new strategy to encourage people in order to communicate effectively. When a company is dealing businesses with another company, they should have speak the same language, the contracts are understandable for both sides, it is to prevent misunderstandings between them. Business communication encompasses not only communicating with external contacts but also with employees within the organization. This will aid the business in being well-organized and every matter whether it is a problem, an inquiry or a sales letter will be attended to properly and promptly. It does not mean that only a client’s inquiry should be responded promptly but also feedbacks or problems arising inside and outside the business as well. This is done to have a balance within the internal and external factors, especially in relation to dealing with people, whether they are employees or other external contacts. In most organizations, effective communication offers the best opportunity to make an outstanding first impression. Using powerful words, images and messages gives people or the seniors a mature impression.

References:

²  “What is business communication?” Management Study Guide

<http://www.managementstudyguide.com/business_communication.htm>

²  “Importance of business communication” Exforsys Inc.

<http://www.exforsys.com/career-center/business-communication/the-world-of-business-communication/1.html> Published on: 20th Aug 2008    |   Last Updated on: 27th Nov 2010