Steps to Effective Communication

 Communication can be made through phone calls. 

 People talks you listen, this makes the conversation easier and it prevents misunderstandings. 

Attraction – Winning the attention of the person that you want to talk to is the first step and it is extremely important. You should consider something distracts him/her that makes them not to communicate with you; this includes personal issues, emotional discomfort and negative attitudes. In order to achieve your goal, you should to more research on the person’s background and other issues if you are dealing a very big contract with him/her. Respect and polite greeting will gain the person’s heart as well.

Understanding – Manager sometimes defends their inability to communicate by asking, “Do you understand?” This is an unfair question to the workers because this might hurt them and they will be thinking it’s not their fault, it’s your fault. This makes the workers dislike their managers, they may wanted to resign or any other serious consequence. Boss should always be polite and respectful to their workers so that their workers will be satisfied and work for him/her for a longer time. If the transmitter and the receiver both get different meanings, misunderstanding will happen and it might cause a fight between them. Effective communication needs patient, clear and polite speech.

Action – Often a good idea will always meets the acceptance or agreement, but the action process should be clear, acceptable and it is well fitted into the world of reality. But the idea may not be transmitted into action due to the obstacles faced by the people; such as disagreements between workers, managers and boss, cannot apply to the real world is the part of these reasons too.

Reference:

²  “Effective Business Communication Skills” .

<http://www.business-communication-skills.com/>

²  “Good Business communication skills - Secrets to career success”

<http://www.business-communication-skills.com/good-business-communication-skills.html>

²  “Effective Workplace communication”

<http://www..business-communication-skills.com/effective-workplace-communication.html

²  “Effective Business Communication” Dr. Keely Killpack

<http://www.slideshare.net/DrKeelyKillpack/effective-communication-electronic-presentation> Dec 01, 2008